Find answers to common questions and get support
To apply for a loan, visit our application page and select the type of loan you're interested in. Complete the multi-step application form with your personal, business, and financial information. Our team will review your application and contact you with the next steps.
The required documents vary depending on the type of loan you're applying for. Generally, you'll need government-issued ID, recent bank statements, and documentation related to your business or income. Our application form will specify exactly what documents are needed.
After you submit your application, our underwriting team typically reviews it within 3-5 business days. The total time from application to funding depends on various factors, including the complexity of your application and how quickly you provide any requested documentation.
Yes! Once you submit your application, you can check your status anytime through your dashboard. You'll also receive email updates as your application progresses through different stages of review.
You can update your application information through your dashboard as long as your application is still under review. If significant changes occur during the underwriting process, contact our team directly.
Loan approval is not guaranteed and depends on lender review and your qualifications. Lending partners in our network evaluate each application based on their underwriting criteria. We work with multiple lenders to maximize your chances of approval.
We take data security very seriously. All personal information is encrypted and stored securely. We only share information with lending partners who have agreed to protect your data according to applicable privacy laws.
If you're not approved by one lender, we may be able to connect you with other lending partners in our network who have different underwriting criteria. We'll discuss alternative options with you.
You can reach our support team through multiple channels: email at info@creditwithprosper.com, phone at +1 (404) 263-6763, or WhatsApp at the same number. We're here to help!
If you can't find the answer you're looking for, please don't hesitate to contact our support team.
Email: info@creditwithprosper.com
Phone: +1 (404) 263-6763
WhatsApp: +1 (404) 263-6763
Available Monday - Friday, 9 AM - 5 PM EST
